FAQ

Frequently Asked Questions (FAQ) – Starovi

1. Where is Starovi based?

We’re proudly located in Edinburgh, United Kingdom.

Address: 100 Milton Road West, Edinburgh, EH15 1RD, United Kingdom

2. Will I get a confirmation email after placing my order?

Yes, absolutely! As soon as you place your order, you’ll receive a confirmation email with your order details. Make sure to check your inbox.

3. What is your return policy for jewellery?

You can return unused, unworn items within 30 days of receiving your order. Please refer to our Return & Refund Policy page for full details.

4. How do I return an item?

Simply email us at info@starovi.com with your order number and reason for return. Our team will guide you through the steps.

5. Are there any items that can't be returned?

Yes, items marked as final sale or clearance are not eligible for return. Please check the product listing for any exclusions.

Need Help?

For any questions or concerns, feel free to contact our customer support team:

Business Name: Starovi
Address: 100 Milton Road West, Edinburgh, EH15 1RD, United Kingdom
Phone: +44 131 564 0534
Email: info@starovi.com

We’re always here to help and make sure you have a smooth shopping experience with Starovi!